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Customer service Pneuparts

You can contact Pneuparts customer service on weekdays between 8:00 AM and 5:00 PM
Telephone +31 (0)493 35 4633
Whatsapp  +31 (0)6 2222 5115
(only during office hours, this number is not answered for calls)
Fax  +31 (0)493 35 4631
E-mail info@pneuparts.com 

Frequently Asked Questions:

 
- Forgot username > Read more
- Forgot your password > Read more
- Purchase on account > Read more
- Items in stock > Read more
- Delivery time  > Read more 
- Become a customer > Read more

Forgot your username
Have you forgotten the username of your Pneuparts customer account? Then contact Pneuparts customer service by telephone on +31 (0) 493 35 4633. They can look up the user name for you.
Forgot your password
Have you forgotten the username of your Pneuparts customer account? Then contact Pneuparts customer service by telephone on +31 (0) 493 35 4633. They can look up the user name for you.

Forgot your password
Have you forgotten the password of your Pneuparts customer account? You can request a new password using these steps:
  1. Via customer account on the home page you can click on the "forgot password" button.
  2. Enter your username.
  3. A message will be sent to the e-mail address you entered. To reset your password, click on the link in the message.
  4. Your password will be replaced by an automatically generated password which you will receive by e-mail
  5. Log in to your pneuparts customer account with your username and password that you received by email.
  6. You can change the password via "Your data".

Buying on credit

Do you want to pay your order afterwards via an invoice? First enter your details via the Buy on account form. Your request will be processed as soon as possible. You will receive a response to your request within 1 working day. We perform a credit check on all applications.


Items in stock

Navigate to the desired item in the webshop and enter the desired number.
At the top right you can immediately see if the item is in stock or not.


Delivery time

Orders are, if in stock, usually shipped the same day and delivered to you the next day by UPS.
Pickup, fetch:
You can pick up your order daily between 8 a.m. and 5 p.m. at Pneuparts, Florijn 10b/c Deurne.
Same day delivery:
Express orders can be delivered the same day by a courier for a fee.


To become a customer

It is not necessary to become a Pneuparts customer in advance to be able to order at Pneuparts.com.
Place the desired items in your shopping cart, follow the steps to complete your order and pay immediately. After completing and paying your order you are automatically a Pneuparts customer and you can log in directly to your customer account.



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