Shipping Instructions
Please include a copy of the return form with return number with your return shipment.
Indicate the return number clearly on the outside of the package. (Shipments without a return number cannot be processed).
The return items must be complete, unbroken, in original packaging and undamaged.
Pack the return items in a wrap-around box to prevent damage during transport.
More about refunds by Pneuparts.
Conditions for returns
Items must be returned within 14 days of delivery.
Products must be returned complete, in their original packaging and unused.
Damaged or incomplete products cannot be returned.
Specially ordered products cannot be returned. This is indicated on the order confirmation.
Hoses and pipes can only be returned in full coil or pipe lengths.
Our general terms and conditions apply to all other items.
Cost of returns
For processing and booking the materials in our warehouse we charge €7,50 per return order, up to an order value of €100,- net. From an order return above €100,- net we charge 10% of the order value as return costs.
Shipping
Fill out the return form as completely as possible.
Send the form to info@pneuparts.com
You will receive a return number, enter this number on the return form.
Attach a copy of the return form with the return number to your return shipment.
Place the return number clearly on the outside of the package. (Shipments without a return number cannot be processed).
The return items must be complete, unbroken, in original packaging and undamaged.
Pack the return items in a box to prevent damage during transport.
You must take care of shipping yourself. Shipping is at your own expense and risk. Damaged shipments will not be processed.
Return due to wrong delivery
Returns due to wrong delivery by us, are for the account of pneuparts.com. Please contact our sales department by phone, they will give you instructions on how to return your order.
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Shipping Instructions
- Report your return by phone to +31(0)493-763993
- Please fill out the return form above as completely as possible.
- Send the form to info@pneuparts.com
- You will receive a return number from us, please enter this number on the return form.
- Please include a copy of the return form with return number with your return shipment.
- Please indicate the return number clearly on the outside of the package. (Shipments without a return number cannot be processed).
- Pack the return items in a wrap-around box to prevent damage in transit.
- You must take care of shipping yourself. Shipping is at your own expense and risk. Damaged shipments will not be processed.
- Returned items must be complete, unbroken, in original packaging and undamaged.
- See return policy
Conditions for returns
- Items must be returned within 14 days of delivery.
- Products must be returned complete, in their original packaging and unused.
- Damaged or incomplete products cannot be returned.
- Specially ordered products cannot be returned. This is indicated on the order confirmation.
- Hoses and tubing can only be returned in full coil or pipe lengths.
- All other matters are subject to our terms and conditions..
Cost of returns
For processing and booking the materials in our warehouse we charge €7,50 per return order, up to an order value of €100,- net. From an order return above €100,- net we charge 10% of the order value as return costs.
Return due to wrong delivery
Returns due to wrong delivery by us, are for the account of pneuparts.com. Please contact our sales department by phone, they will give you instructions on how to return your order.
